Context HelpIf you lose your way inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A context menu will show up. It offers detailed information about all the operations that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have a wide collection of instructional video clips describing how to work with our Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can quickly get to know our Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.If you can't discover the solution you need, have a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by real users and offers real solutions. We periodically "revamp" our FAQ database with new entries so as to encompass all the innovations and new additions to our hosting platform.
Ticketing SystemIf you still can't discover the solution you searching for in the FAQ section either, we have a fantastic team of support engineers available 24x7x365 and ready to help you with any question. Each support ticket you submit will be responded to within sixty minutes (the average trouble ticket response time is only 20 mins), so you will not have to wait a long time to receive an answer to your question.